The Jason Brown Group LLC Privacy Policy
Effective date 11/10/2026
Who and what this policy covers
The Jason Brown Group LLC (“Jason Brown Group,” “we,” “us,” or “our”) explains in this policy how we handle personal information. It applies to jasondbrown.org and to the websites, booking forms, events, coaching and mentoring programs, memberships, online communities, products, and communications that we operate and that link to or provide this policy.
The same policy applies to new brands and ventures operated by The Jason Brown Group LLC when they adopt it. A service may provide an additional notice describing its operator, data practices, or privacy choices. That notice applies to the activity it describes. If a separate organization operates a service, check the privacy notice identifying that organization. If we handle information on behalf of a school or other client, contact that organization about information it controls.
Information we collect
The information we collect depends on your interaction with us.
Contact and booking information. Name, email address, phone number, organization, preferred contact method, and event or booking details you provide.
Enrollment and account information. Account details, applications, attendance, participation, and, where relevant, age or age range, parent or guardian details, and consent records.
Purchases and subscriptions. Order information, subscription status, billing details, and transaction confirmations. When you pay through a third-party checkout, that provider handles the payment details you enter there.
Messages and preferences. Inquiries, support requests, feedback, communication preferences, and records of consent, opt-ins, and opt-outs.
Community and media content. Posts, comments, files, and other material you choose to share. Where a program or event involves photography or recording, we describe the intended use in the applicable notice or release and obtain consent where required.
Device and usage information. IP address, browser and device details, referring pages, pages visited, and activity collected through logs, cookies, or similar technologies, depending on the service.
We receive information from you, from your use of our services, and where relevant from a parent or guardian, an event organizer, a school, or a platform or payment provider that helps us deliver a service.
How we use information
We use personal information to respond to inquiries, arrange speaking engagements and events, administer accounts and enrollments, provide coaching and community access, process transactions, and send service updates. We also use it to document consent, protect participants and services, troubleshoot and improve our offerings, and meet legal obligations. We send promotional communications according to your preferences and applicable law. We use participant photos, recordings, or testimonials for public promotion only with the applicable permission.
When we disclose information
We disclose information as needed to providers that help us operate our services, such as website hosts, booking and messaging platforms, payment processors, video and community platforms, and customer support providers. We may also disclose relevant information to a school or event organizer to coordinate a service you requested or registered for, consistent with the applicable notice or agreement.
Information you post or share in a group session or community may be visible to other participants or moderators according to that service’s settings. We may disclose information when legally required, to protect someone’s safety or rights, or in connection with a business transfer, subject to applicable law. The specific protections for mobile information and SMS consent below apply across all services covered by this policy.
Text messaging and mobile information
When you opt in to texts, we use your mobile number to send the types of messages described when you signed up. These may include booking updates, reminders, or program notices. Promotional texts require their own opt-in. Your text consent applies to the sender and message program identified at signup. Each additional sender or program must obtain its own applicable consent.
We do not share mobile information with third parties or related businesses for marketing or promotional purposes. Subcontractors may receive information to provide support services, such as customer service. Text messaging originator opt-in data and consent are excluded from all other disclosure categories and will not be shared with third parties.
Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for assistance. Agreeing to receive promotional texts is optional and is not a condition of purchase.
Cookies and similar technologies
We may use cookies and similar technologies to keep services working, remember settings, protect accounts, and measure website usage. Where a service uses optional analytics or advertising tools, the applicable cookie notice or preferences panel describes those tools and the choices available to you. You can also manage cookies through your browser. Disabling certain cookies may affect features such as sign-in. Where required by law, we honor recognized opt-out signals, such as Global Privacy Control, for applicable uses.
Children and youth programs
General booking and customer accounts are intended for adults. Youth programs operated by Jason Brown Group may have separate enrollment procedures and privacy notices. For programs that enroll participants ages 8 through 17, a parent or legal guardian completes enrollment and provides program permission. Eligible participants age 18 may enroll on their own.
When the Children’s Online Privacy Protection Act applies, we provide direct notice and obtain verifiable parental consent before collecting personal information online from a child under 13, except where the law permits limited collection without prior consent. Where the law requires separate verifiable parental consent for disclosure to third parties, including nonessential promotional disclosures, parents may approve participation-related collection and use while declining that disclosure.
Parents and legal guardians may contact us to review their child’s information, request deletion, withdraw consent for further collection or use, or ask about the handling of program recordings. Program-specific notices explain which information is collected, who can access it, and how it is used. Public use of a child’s name, image, voice, or likeness requires applicable permission. Review the youth program’s notice and media release for the specific uses and choices.
Retention and security
We keep personal information for as long as reasonably necessary for the purposes described in this policy, taking into account service delivery, recordkeeping, legal obligations, and dispute resolution. When COPPA applies, we retain children’s information only as long as reasonably necessary for the specific purpose for which it was collected and securely delete it when that purpose ends. We use reasonable administrative and technical safeguards designed to protect personal information.
Your choices and privacy rights
Use the unsubscribe link in a promotional email to opt out of marketing emails and reply STOP to opt out of a text messaging program. We may still send necessary account or service communications through an appropriate channel.
Depending on where you live and which laws apply, you may have rights to access, correct, delete, or obtain a copy of your personal information, withdraw consent, or opt out of certain uses such as targeted advertising, sale or sharing, or certain profiling. You may also have the right to limit certain uses of sensitive information, use an authorized agent, or appeal a denied request. We honor applicable rights and do not discriminate against you for exercising them. To submit a request or appeal, contact us below. We may verify your identity or your authority to act for someone else.
Changes to this policy
We will post updates with a revised effective date. If a change requires additional notice or consent, we will provide it before applying the change as required by law.
Contact us